Privacy Policy

General Privacy Information

No personal data is stored or can be viewed by using this site (with the exception of any information intentionally given by submitting the contact form). Your data will never be sold or given to any third parties.

Information Collected for Tutoring Services

When you book a tutoring session with CalcPrep, we collect certain information to provide our services effectively:

Personal Information

We collect basic contact information including your name, email address, and optionally your phone number. For students, we may also collect information about your current course, academic goals, and specific topics you need help with to better prepare for your session.

Payment Information

When you make a payment for tutoring services, your payment information is processed by our secure third-party payment processors (Stripe). CalcPrep does not store your credit card details on our servers.

Session Information

We keep records of your tutoring sessions, including dates, duration, topics covered, and notes about your progress. This information is used to provide continuity in your learning experience and to improve our services.

How Information is Used and Stored

Use of Information

We use the information collected to:

• Schedule and conduct tutoring sessions
• Process payments
• Communicate with you about your sessions
• Track your academic progress
• Improve our tutoring services
• Address any concerns or questions you may have

Session Recordings

With explicit consent from both the tutor and student, sessions may be recorded for educational purposes. These recordings are stored securely and are only accessible to the student, the tutor, and authorized CalcPrep staff. Recordings are typically retained for 60 days, after which they are automatically deleted unless specifically requested to be kept longer.

Information Storage

Personal information is stored securely on our protected servers. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Third-Party Tools

CalcPrep uses several third-party tools to facilitate tutoring services:

• Video Conferencing: We use platforms like Zoom and Google Meet for our tutoring sessions. These platforms have their own privacy policies, and we encourage you to review them.
• Scheduling Software: We use Cal.com for booking appointments, which collects basic contact information and scheduling preferences.
• Payment Processing: We use secure payment processors for handling transactions. These processors adhere to PCI DSS standards for secure handling of payment information.

While we carefully select our third-party service providers, CalcPrep is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before using their services.

Student Rights

As a user of our tutoring services, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us through our contact form or at the email address provided on our website.

Changes to This Privacy Policy

CalcPrep reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website contact form.